About Oracle 1Z0-1003-20 Exam

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Oracle 1Z0-1003-20 Exam Syllabus Topics:

Topic	Details
Topic 1	Configure OFSC Core Application display settings Describe the concepts of Work Zones
Topic 2	Describe the four types of custom properties and native system fields Resource Calendars
Topic 3	Describe Activity Type Features Outbound Integration Channels
Topic 4	Explain the options available within Outbound Integration Channels Configure OFSC Core Application Screens
Topic 5	Describe the various launch conditions Configure Quota Management for Capacity Areas Explain the usage of filters within OFSC
Topic 6	Explain Duration and Travel Statistics and their parameters Describe Quota, Capacity and Booking Options
Topic 7	Describe Collaboration features and usage Configure Activity Types
Topic 8	Configure Business Rules settings Configure a Service Request Configure a Message Scenario Describe routing reoptimization
Topic 9	Configure a Work Skill and associated Conditions Fields and Custom Properties
Topic 10	Describe Time Slots, Service Windows, SLAs, and Delivery Windows Describe Inventory Types, consumption and management