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Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security and Administration | 15% | - Access Control and Permissions
|
| Installation and Configuration | 30% | - Application Configuration
|
| Maintenance and Troubleshooting | 35% | - Backup, Restore & Upgrades
|
| SME Communications Solution Architecture | 20% | - IP Office Platform Overview
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question 1
A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?
A. H.450
B. IP Office SCN
C. QSIG-A
D. QSIG-B
E. None
Question 2
To support multiple voicemails on an SCN, the IP Office Manager and core will support an additional voicemail option of _____, which will be the mode selected for the IP Offices supporting a local Preferred Edition - Messaging.
A. Voicemail Lite/Pro
B. Centralized Voicemail
C. Embedded Voicemail
D. Distributed Voicemail
Question 3
After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420 DS phone. What will resolve the problem?
A. The CCR lost connection to IP Office; just wait until the LED on the CCR status turns green again and the phone will start to work.
B. If IP Office does not restart correctly; power-off and power-on IP Office and the problem will be corrected.
C. Start the IP Office Manager application.
D. The 5420 DS is corrupted and must be replaced.
E. The 5420 DS is no longer supported.
Question 4
Which two need to be programmed to accomplish this? (Choose two.)
A. Add the CLI information to the Account Code.
B. Enable Forced Account Code on the Incoming Call Route created for the client CLI.
C. Add the client CLI information to the Incoming Call Route.
D. Enable Forced Account Code on the ARS Dial out Short Code.
E. Create the Account Code in Manager.
Question 5
What is the maximum number of supported SIP trunks in a IP500v2 with two VCM 32s and 2 Combination (Combo) Cards?
A. 92
B. 84
C. 64
D. 120
Solutions:
| Question 1 Answer: B | Question 2 Answer: D | Question 3 Answer: C | Question 4 Answer: A,E | Question 5 Answer: B |






