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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: TPRM Application Overview and Core Configuration | 24% | - Risk domains, criteria, and scoring rules - Contacts and engagement setup - Third-party record management and hierarchy - Application architecture and key components - Risk intelligence and integration configuration |
| Topic 2: Assessment Configuration and Management | 33% | - Inherent Risk Questionnaire (IRQ) configuration - Scoring calculations and risk rating determination - Assessment lifecycle, scheduling, and generation - Assessment types: internal, external, due diligence - Questionnaire templates and scales setup |
| Topic 3: Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Integration with GRC and other ServiceNow applications - Dashboards, reports, and analytics |
| Topic 4: Third-Party Portal and Collaboration | 18% | - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence - Communication and notification setup - Access management and permissions |
| Topic 5: Process Automation and Workflows | 19% | - Issue and action item management - Task assignment and tracking - Approval processes and escalation rules - Workflow design and customization |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
A well-designed __________ helps in achieving a consistent and effective approach to managing third-party risks across the organization.
Response:
- A. Task Allocation System
- B. Issue Resolution Protocol
- C. Third-party Risk Process Workflow
- D. Approval and Workflow Process
Correct Answer: C 🗳️
What is a significant advantage of using dashboards in the Third-party Risk Management process?
Response:
- A. They increase the workload of risk management teams.
- B. They eliminate the need for regular risk assessments.
- C. They enhance the organization,s ability to monitor and respond to third-party risks promptly.
- D. They serve as a platform for third-party communication.
Correct Answer: A 🗳️
Effective management of the Third-party Risk Assessment Lifecycle requires:
(Choose two)
Response:
- A. Dependence on third-party self-assessment without verification.
- B. Engagement with third parties for feedback on the assessment process.
- C. Regular updates to risk assessment criteria based on changing risk landscapes.
- D. Isolation of the risk assessment team from other business units to prevent bias.
Correct Answer: A,D 🗳️
Which component is crucial for Third-party Risk Assessment Generation to adapt over time?
Response:
- A. Periodic manual reviews without automated processes.
- B. Incorporation of feedback mechanisms for continuous improvement.
- C. Exclusive use of third-party self-reported data without verification.
- D. A static approach that remains consistent for simplicity.
Correct Answer: B 🗳️
What is a key consideration when developing a Third-party Tiering Configuration strategy?
Response:
- A. Prioritizing short-term contracts
- B. The ability to downgrade vendors automatically based on performance
- C. Relying on third-party self-assessments only
- D. Incorporating both qualitative and quantitative risk indicators
Correct Answer: D 🗳️
