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Salesforce Certified Slack Consultant Sample Questions:

1. Your client is launching Enterprise Grid and has a requirement to allow some members to log in to Slack using their username and password.
What settings should you recommend to make sure the members are able to log in?

A) In the org settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
B) In the workspace admin dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.
C) In the workspace settings dashboard, under SSO settings, manually add members to be excluded from using SSO.
D) In the org settings dashboard, under SSO settings, upload a csv list of the members to be excluded from using SSO.

2. In the pre-migration report for your client, a Slack Connect channel was flagged between the migrating workspace and the grid org. This Slack Connect channel is private on the migrating workspace and public in the grid org.
What will happen to this channel post-migration?

A) It will be converted to a public multi-workspace channel.
B) It will be converted to a private multi-workspace channel.
C) It will remain as a Slack Connect channel.
D) It will be converted to a single workspace channel in the migrating workspace.

3. You are preparing to deliver a live Slack User Essentials session this afternoon and you want to ensure your demo environment is properly set up.
Which resource should you consult to ensure you are prepared to successfully demonstrate Slack features throughout the training?

A) Training channel
B) Self-serve materials
C) Pre-course checklist
D) Presentation slide deck

4. What role does the Slack account team have in a client engagement?

A) They are the main client-facing team members during your engagement.
B) They will partner with you for the overall success of your client and serve as your point of escalation for any issues.
C) They are responsible for making all necessary configurations into your client's Slack instance.
D) They are responsible for setting up the Slack Connect channel to connect with your client team.

5. During your discovery, you notice that your client has challenges with triage and issue resolution. Employee questions are answered in many different channels, which makes it difficult for a "search first" culture to be promoted. You determine that creating channel naming conventions and dedicated triage and issue resolution channels will help solve these challenges.
Which channel prefix will best signal to employees that the channel is dedicated to answering their questions?

A) #search-first
B) #hello
C) #security
D) #help

Solutions: