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IBM 00M-238 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: IBM Commerce Solutions Overview | 30% | - Key capabilities and business value - Commerce portfolio and components - Solution positioning and differentiation |
| Topic 2: Integration & Deployment Concepts | 10% | - Ecosystem integration - Scalability and operational considerations |
| Topic 3: Order Management Fundamentals | 35% | - Pricing, configuration, and returns processing - Order fulfillment and orchestration - Order lifecycle and capture |
| Topic 4: Selling and Value Proposition | 25% | - Competitive positioning - Addressing customer business challenges - Benefits and ROI demonstration |
IBM Commerce Solutions Selling/Order Mgmt Sales Mastery Test v1 Sample Questions:
Question 1
What are the key trends driving the Commerce space?
A. None of the above.
B. Customers want to simplify shopping by using one channel for a given transaction.
C. Customers expect highly personalized and rich interaction.
D. Businesses are becoming product-centric.
Question 2
Which of the following components is included in the standard IBM Sterling Order Management solution bundle?
A. Reference:http://www.redbooks.ibm.com/redpieces/pdfs/redp4766.pdf(page 4, third last bulleted point on the page)
QUESTIONNO: 16
What does WebSphere Commerce "Customer Interaction Platform" strategy enables businesses to do?
A. Sell on the web.
B. Sell across multiple channels.
C. Connect web and in-store experience.
D. Monitor all customer interactions.
B. Global InventoryVisibility
C. Pricing and Promotions
D. Marketing
E. Product Configurator
Question 3
The key value proposition of WebSphere Commerce Precision Marketing engine is to allow businesses to _________________.
A. budget and plan marketing campaigns across channels
B. leverage marketing analytics to tune marketing activities
C. build an ongoing dialog with shoppers using triggers and actions
D. deliver a personalized shopping experience based on user identity
Question 4
UESTION NO: 18
What are the characteristics that ensure best performance and scalability of the configuration engine?
A. Runtime XML files for models
B. Modelcaching
C. Both A & B
D. Stateless design
Solutions:
| Question 1 Answer: C | Question 2 Answer: B | Question 3 Answer: C | Question 4 Answer: D |






