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Oracle 1Z1-1003 Exam Syllabus Topics:

Topic	Details
Topic 1	Configure A Service Request Configure A Message Scenario Configure A Routing Plan
Topic 2	Resources And Resource Types Configure Resource Types
Topic 3	Describe Time Slots, Service Windows, Slas, And Delivery Windows Describe Inventory Types, Consumption And Management
Topic 4	Describe The Various Launch Conditions Configure Business Rules Settings
Topic 5	Describe Routing Reoptimization Configure Resources For Routing
Topic 6	Configure OFSC Core Application Screens Explain The Usage Of Filters Within OFSC Describe Activity Type Features
Topic 7	Describe Collaboration Features And Usage Activity Link Templates Configure Activity Types
Topic 8	Explain Duration And Travel Statistics And Their Parameters Configure Quota Management For Capacity Areas
Topic 9	Describe Run Schedule, Assignment Parameters, And Filtering Options Describe Resource Types And Roles
Topic 10	Configure OFSC Core Application Display Settings Describe The Concepts Of Work Zones
Topic 11	Explain The Options Available Within Outbound Integration Channels
Topic 12	Understand The Capabilities Of The Mobility Framework Fields And Custom Properties
Topic 13	Describe The Four Types Of Custom Properties And Native System Fields Describe Quota, Capacity And Booking Options
Topic 14	Configure A Work Skill And Associated Conditions Describe The Concepts Of Work Skills And Work Skill Conditions

Reference: https://education.oracle.com/oracle-field-service-cloud-2019-implementation-essentials/pexam_1Z0-1003

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