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Avaya 21450T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Fault Isolation and Recovery Procedures - System Monitoring and Diagnostics |
| Topic 2: System Overview | - Avaya Aura Communication Manager Architecture - Core Components and Integration |
| Topic 3: Trunking and Connectivity | - SIP and ISDN Trunks - Gateway and Network Integration |
| Topic 4: Dial Plan Configuration | - Dial Plan Analysis and Routing - Numbering Plan Administration |
| Topic 5: System Administration | - Class of Service and Class of Restriction - User and Extension Management |
Avaya Aura Communication Manager Administration Online Test R8.1 Sample Questions:
Which field on the Station SAT form needs to be populated to allow a user to move their station to a different port using PSA?
- A. Security Code
- B. Coverage Path 1
- C. Mobility
- D. COR
Which ACD feature when activated will temporarily stop calls being routed to that agent?
- A. TEMP_ OFFLINE
- B. PAUSE_ BREAK
- C. AUX-WORK
- D. TIME_ OUT
Which channels in a T1 or E1 are associated with the trunk group and carry the Media?
- A. A-channel
- B. D-channel
- C. B-channel
- D. C-channel
Which Facility Restriction Level (FRL) gives the lowest level of permissions?
- A. 7
- B. 1
- C. 0
- D. 8
In which two Communication Manager forms are FRLS assigned? (Choose two.)
- A. Trunk
- B. COS
- C. COR
- D. Station
- E. Route Pattern
