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Avaya 33140X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration and Administration | 22% | - POM campaign setup and management - Call flow design and routing configuration - Email, SMS and multimedia integration - System configuration and settings - User account and access management |
| Topic 2: Troubleshooting and Support | 20% | - Problem isolation and resolution - Diagnostic tools, logs and monitoring utilities - Troubleshooting common issues |
| Topic 3: Maintenance and Operations | 20% | - System updates, patches and upgrades - Monitoring, reporting and performance management - Backup and restore procedures |
| Topic 4: Installation and Deployment | 18% | - Installation prerequisites and requirements - Installing AEP and POM components - High availability and database installation |
| Topic 5: Solution Architecture and Licensing | 20% | - Licensing requirements and feature capacities - Deployment models, zones and system components - Avaya Experience Portal (AEP) and POM architecture overview |
Avaya Experience Portal with POM Support Certified Sample Questions:
1. What factors should be considered when setting up user accounts for access to the AEP web interface?
Response:
A) User,s department
B) User role and permissions
C) Hardware specifications of user,s device
D) Frequency of access
2. What is essential for effective troubleshooting with Google Chrome Developer Tools in Avaya Meetings for Web?
(Choose Three)
Response:
A) Knowledge of JavaScript and web technologies
B) Understanding of Avaya server architecture
C) Skills in database management
D) Familiarity with network protocols
E) Proficiency in HTML/CSS
3. What installation setups are recommended for deploying POM in a high availability environment?
(Choose Three)
Response:
A) Load-balanced server setup
B) Shared storage configuration
C) Dual-node clustering
D) Independent power supplies
E) Geographic redundancy
4. What steps should be followed for a successful installation of the POM 4.0 application server?
(Choose Two)
Response:
A) Install the required operating system patches
B) Execute the POM installation script
C) Configure the server,s BIOS settings
D) Validate the server's security settings
5. Which tool is essential for troubleshooting URL-based issues in AADS-related Avaya Meetings client problems?
Response:
A) A network latency tester
B) An SSL certificate checker
C) A URL parser
D) A DNS lookup tool
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D,E | Question # 3 Answer: B,C,E | Question # 4 Answer: A,B | Question # 5 Answer: C |






