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Nortel 920-807 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Deployment and Configuration | - Installation and initial configuration of UC components - Solution design and planning considerations - Network integration and interoperability setup |
| Topic 2: Call Management and Services | - Presence and collaboration services - Call routing and session management - Unified messaging and voicemail integration |
| Topic 3: Troubleshooting and Maintenance | - System upgrades and lifecycle management - Identifying and resolving connectivity issues - Monitoring UC system performance |
| Topic 4: Security and Quality of Service | - Authentication and access control mechanisms - Encryption and secure communications in UC systems - QoS configuration for voice and video traffic |
| Topic 5: Unified Communications Architecture | - Overview of Nortel Unified Communications solutions - Voice, video, and messaging integration concepts - System architecture and components |
