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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

A) An error at runtime no value will be assigned to the attribute "installation Type" on the technical product
B) No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
C) An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes
D) No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.

2. A telecom service provider offers internet, mobile and TV services that can be sold as bundled and independently. Fulfillment consultant designer is designing the orchestration order that contains any combination to consistently improve the customer satisfaction, the consultant need to design a solution that makes the service available to consumers for consumption and support changes for completely fulfilled offers even when other are still being same. what is the recommendation approach for an assets management strategy in this case?

A) Module the offer as a triple play bundle, Use standard assetization in orchestration to assetize the offer that have been ordered
B) Module the offer as a top level offers, Use staged assetization in orchestration to assetize the offer that have been ordered
C) Module each offer as top offer, Use the standard assetization in orchestration to assetize the offer that have been ordered
D) Module the offer as a triple play bundle, Use staged assetization in orchestration to assetize the offer that have been ordered

3. The discovery phase has identified the industries order management should integrate with the provisioning system using HTTP protocol, however to activate the service the external system requires two HTTP requests passing formatted JSON payloads. A temporary identifier is returned from the first request and must be used on the second one, but it has no relevance to CRM. The provisioning system is known to reply within 750ms for each request. What are two out of the box options for integration within this system?

A) Design for one callout each request and cache the identifier in memory
B) Design for one callout each request and save the identifier in a non-assetizable attribute on the fulfillment request line
C) Use Data raptor technology to make the request and return the response to order management
D) Design integration procedure that makes both request and returns the result to order Management.

4. ABC cloud is a communication service provider that uses communication cloud for their B2B market, ABC cloud customer frequently subscribe to the same set of products for different service location. Today ABC cloud sales representatives, have configured several identical quotes for each service location for the customer to sign. ABC cloud would like to accelerate its sale cycle with faster lead to cash journey. What solution can consultant propose for ABC cloud to have a faster lead to cash journey.

A) Use multisite CPQ cart capability to capture multiple quotes and utilize Out of the box (OOTB) support for order management.
B) Use multisite CPQ cart capability to capture multiple quotes and configure order split functionality using Integration Procedure
C) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Enable the industries Order Management bulk order handling custom setting to support bulk order decomposition and orchestration
D) Use the LWC CPQ cart to capture all products for all affiliates in the same cart for better visibility. Utilize out of the box order split functionality to submit individual products to order management

5. ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A) Multiple subscription management
B) Subscriber lifecycle management
C) Advertising sales management
D) Enterprise sales management

Solutions: