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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Universal Containers (UC) is using Communications Cloud and would like to introduce a limited-time offer to their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which two options should a Consultant configure to meet this requirement?

A) Offering
B) Promotion
C) Discount
D) Time Plan

2. United Telecom's current system architecture has a credit check integration between Salesforce and a credit reporting agency.
What Communications Cloud capability must be recommended to enable that integration in the future state?

A) OmniStudio
B) Order Management
C) Configure Price Quote
D) Enterprise Product Catalog

3. Universal Containers (UC) is a Communications Service Provider using Communications Cloud. A member of UC's legacy system IT team has provided a Consultant with an extract of all of the existing products from the legacy system and asked the Consultant to migrate the data to Communications Cloud.
Which two questions should the Consultant ask in this scenario to clarify the data migration strategy?

A) Are there customer specific offerings?
B) Can we rationalize products to a smaller number?
C) Which of the provided products are inactive?
D) Which of the provided products are still actively sold?

4. A Consumer Goods Cloud user wants to create a new custom Task Type to support the auditing of coolers installed at retail store locations. Which Assessment Task Definition Task Type should be used?

A) Inventory Check
B) Other
C) Planogram Check
D) Custom

5. Which object is exclusively available to users in setup to perform direct store delivery?

A) Order
B) ProductTransfer
C) Delivery Task
D) Shipment

Solutions: