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Salesforce Certified B2B Solution Architect Sample Questions:
1. Universal Containers (UC) is about to complete the first phase of its digital transformation with its new Lead to Invoice process that incorporates several clouds like Sales Cloud, Service Cloud, Revenue Cloud, Experience Cloud, and MuleSoft. UC is now creating a Center of Excellence and focusing on a purely Agile methodology for working on new releases. UC wants to understand some of the considerations around release planning.
What are two recommendations a Solution Architect should make to ensure UC's releases to production work within its release schedule and there are no delays in future releases?
Choose 2 answers
A) Use the last sprint of the release to stabilize it and eliminate identified issues.
B) Utilize the last sprint to include functionality that was missed from previous sprints.
C) Fix the scope of the sprint during release planning regardless of how long it takes.
D) Create a regular sprint cadence across the different teams to demonstrate new functionality.
2. Towards the end of the discovery phase, the sales manager and subject matter experts raise a request to get hands-on experience with the solution as soon as possible. They want to ensure the requirements they provided are correctly built out inSalesforce. The project sponsor is unsure how that request may affect the schedule.
Which method should a Solution Architect consider in this scenario to validate the requirements during the build sprint without impacting the project timelines?
A) Give the end users access to a sandbox environment and a testing script for each of the user stories. Ask UAT testers to perform their tasks and collect feedback from them in the testing script.
B) Run a User Acceptance Testing discovery session, based on the Functional Specification Document, to ensure the testing script meets the end users' needs.
C) Ensurethe project sponsor reviews and signs off on the Functional Specification Document as an acknowledgment that what was built aligns with the original requirements.
D) Give every end user the Functional Specification Document as their training materials and test them on the contents.
3. Universal Containers (UC) delivers packaging solutions to its customers based on volume schedule, which is part of a contract that UC is closing. Customers place orders against these contracts, and the orders are maintained in an ERP system outside of Salesforce.
Employees of UCwant to track invoicing payment status on a monthly basis so that they can identify early when customer orders fall short of the contractual target.
Which two solution components should a Solution Architect recommend to meet this requirement?
Choose 2 answers
A) Orders and Order Products from Sales Cloud and a MuleSoft integration with the ERP
B) Product and Revenue Schedules from Sales Cloud
C) Opportunities and Opportunity Products from Sales Cloud
D) Invoicing payment status sync between Salesforce Billing and ERP
4. Universal Containers (UC) wants to ensure its field technicians are interacting with customers in a professional manner. The sales department already uses a third-party survey tool.
Which action should a Solution Architect recommend for UC to enab4e service managers to track customer satisfaction based on the technician and the job?
A) Select an AppExchange app that sends a survey to each customer after a work order is completed.
B) Build a Salesforce Survey to send out after each service appointment and integrate that data with the third-party survey tool.
C) Use the existing survey tool by integrating the responses to the Service Appointmentand Service Resource record.
D) Use the existing survey tool by integrating the responses to Case number and User record.
5. AC Computers has decided to extend its existing Sales Cloud solution by implementing Service Cloud and Marketing Cloud Account Engagement. AC Computers has defined two different work streams for Service Cloud and Marketing Cloud Account Engagement and wants each workstream to work iteratively in separate sandboxes and migrate to a single sandbox for UAT and integration testing. With the multiple workstreams, AC Computers needs a more rigorous change management process and an audit process.
Which two options should AC Computers consider to support both implementation workstreams?
Choose 2 answers
A) Use a version control system and CLI-based deployment tools to merge the workstream builds.
B) Use package-based deployments and scratch orgs to merge the workstream builds.
C) Use scratch orgs and continuous deployment tools to merge the workstream builds.
D) Use multiple development sandboxes and merge the workstream builds using change sets.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: C | Question # 5 Answer: A,C |






