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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: TPRM Application Overview and Core Configuration | 24% | - Risk domains, criteria, and scoring rules - Contacts and engagement setup - Third-party record management and hierarchy - Application architecture and key components - Risk intelligence and integration configuration |
| Topic 2: Assessment Configuration and Management | 33% | - Inherent Risk Questionnaire (IRQ) configuration - Scoring calculations and risk rating determination - Assessment lifecycle, scheduling, and generation - Assessment types: internal, external, due diligence - Questionnaire templates and scales setup |
| Topic 3: Reporting, Integration, and Compliance | 6% | - Compliance frameworks and regulatory alignment - Integration with GRC and other ServiceNow applications - Dashboards, reports, and analytics |
| Topic 4: Third-Party Portal and Collaboration | 18% | - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence - Communication and notification setup - Access management and permissions |
| Topic 5: Process Automation and Workflows | 19% | - Issue and action item management - Task assignment and tracking - Approval processes and escalation rules - Workflow design and customization |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. A well-designed __________ helps in achieving a consistent and effective approach to managing third-party risks across the organization.
Response:
A) Task Allocation System
B) Issue Resolution Protocol
C) Third-party Risk Process Workflow
D) Approval and Workflow Process
2. What is a significant advantage of using dashboards in the Third-party Risk Management process?
Response:
A) They increase the workload of risk management teams.
B) They eliminate the need for regular risk assessments.
C) They enhance the organization,s ability to monitor and respond to third-party risks promptly.
D) They serve as a platform for third-party communication.
3. Effective management of the Third-party Risk Assessment Lifecycle requires:
(Choose two)
Response:
A) Dependence on third-party self-assessment without verification.
B) Engagement with third parties for feedback on the assessment process.
C) Regular updates to risk assessment criteria based on changing risk landscapes.
D) Isolation of the risk assessment team from other business units to prevent bias.
4. Which component is crucial for Third-party Risk Assessment Generation to adapt over time?
Response:
A) Periodic manual reviews without automated processes.
B) Incorporation of feedback mechanisms for continuous improvement.
C) Exclusive use of third-party self-reported data without verification.
D) A static approach that remains consistent for simplicity.
5. What is a key consideration when developing a Third-party Tiering Configuration strategy?
Response:
A) Prioritizing short-term contracts
B) The ability to downgrade vendors automatically based on performance
C) Relying on third-party self-assessments only
D) Incorporating both qualitative and quantitative risk indicators
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: A,D | Question # 4 Answer: B | Question # 5 Answer: D |
