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What is the duration, language, and format of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
- Questions type : multiple-choice/multiple-select questions
- Number of questions : 60 questions
- Language : English
- Duration : 105 minutes
- Passing score: 65%
Who should take the Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam is ideal for any administrator with an interest in furthering the development of their Salesforce CRM administration, Sales and Service Cloud management, and process automation skills, and who ultimately wants to succeed at the Salesforce Certified Advanced Administrator exam
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Topics of Salesforce Certification Preparation for Advanced Administrator CRT 211 Exam
Candidates must know the exam topics before they start of preparation. CRT 211 exam dumps will include the following topics:
1. Salesforce Security and Custom Objects
- Restricting and Extending Object, Record, and Field Access
- Data Relationships
- Determining Appropriate Sharing Solutions
- Territory Management
2. Automation, Change Management, and Auditing
- Sandboxes
- Change Management Options
- Deployment Tools
- Auditing and Monitoring
3. Analytics and Data Management
- Creating Reports
- Dashboards
- Data Quality Features and Policies
- Report Types
4. Sales, Service, and Content Applications
- Content Management
- Forecasting
- Products, Price Books, Schedules, and Quotes
- Service Cloud Console Toolkit
- Salesforce Knowledge
- Entitlements
5. Customization: Fields
- Create selection fields: picklists and lookups
- Create new custom fields
- Work with page layouts
- Create formula fields
- Administer standard fields
- Maintain data quality
- Work with record types and business processes
6. Managing Data
- Back up data with a weekly export
- Update existing records with the data loader
- Import new records using import wizards
- Mass transfer records between users
- Keep records up to date with Data.com and social accounts and contacts
- Mass delete records
7. Reports and Dashboards
- Create new reports with the report builder
- Filter reports
- Run and modify reports
- Summarize report data with formulas and visual summaries
- Build dashboards
- Print, export, and email reports
8.Automation
- Automate leads and cases
- Manage email administration
- Set up workflow rules and Process Builder
9. Managing the Support Process
- Automate the support process
- Analyze support data with reports and dashboards
- Enable collaboration in the Service Cloud
- Understand the Salesforce Console
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Salesforce CRT-211 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Security and Access | - Role Hierarchy and Profiles - Permission Sets and Field-Level Security - Organization-Wide Defaults and Sharing |
| Analytics and Reporting | - Reports and Dashboards - Data Visualization and Sharing - Advanced Reporting Features |
| Process Automation | - Workflow Rules and Process Builder Concepts - Flow Automation - Approval Processes |
| Sales and Service Applications | - Automation in Sales and Service Processes - Sales Cloud Configuration - Service Cloud Features |
| Data Management | - Data Import and Export Tools - Data Governance and Archiving - Data Quality and Duplicate Management |
