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SAP C_C4HCBU1808 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Order Management | 8% - 12% | - Create and modify orders - Order fulfillment and status - Customer support cockpit |
| Topic 2: Web Content Management | > 12% | - Preview and publish content - Pages, slots, and components - Create and manage CMS content |
| Topic 3: Business Analyst Principles | < 8% | - Basic business analysis concepts - Project team collaboration |
| Topic 4: Additional Know-How | > 12% | - Project delivery basics - Basic administration tasks - System overview and architecture |
| Topic 5: Integrations | 8% - 12% | - Data exchange overview - Integration with SAP and third-party systems - C4HANA solution landscape |
| Topic 6: Commerce Management | > 12% | - Navigation and roles in BackOffice - Personalization and user settings - Search and navigation features |
| Topic 7: Product Content Management | > 12% | - Product catalog structure - Create, edit, and categorize products - Manage variants and classifications |
SAP Certified Application Associate - SAP Commerce Cloud Business User Sample Questions:
Which features are specific to the SAP Commerce, B2B accelerator? (3)
- A. Bundling promotions
- B. Order approval processes
- C. Product searching
- D. Price quote requests
- E. PunchOut support
Correct Answer: B,D,E 🗳️
Why might you use an ImpEx script? (3)
- A. To migrate data from a testing environment to a quality assurance environment
- B. To set up user groups and access rights
- C. To make changes to the items.xml file
- D. To install AddOns
- E. To import a specific set of product data using a cron job
Correct Answer: A,B,E 🗳️
You would like to create a new web page based on existing content using SmartEdit. How can you do this? (3)
- A. Create a page based on an existing page template
- B. Clone a component and edit it
- C. Clone a page and edit its content
- D. Clone a media item and edit its properties
- E. Clone a web site and edit it
Correct Answer: A,B,C 🗳️
Which user interfaces can you use to enter a customer complaint ticket? (2)
- A. BackOffice Order Fulfillment Cockpit
- B. BackOffice Customer Support Cockpit
- C. Personalization mode in SmartEdit
- D. On the storefront using the Assisted Service Module
Correct Answer: B,D 🗳️
What does SAP backenci integrations provide out-of-the-box? (3)
- A. SAP Customer Activity Repositury (CAR) integration
- B. An additional package for the integration with SAP CRM
- C. SAP ERP integration scenarios
- D. Integration with SAP Marketing Cloud
- E. SAP S/4HANA integration scenarios
Correct Answer: A,C,D 🗳️
