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Salesforce Community-Cloud-Consultant Exam Overview:
| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified Community Cloud Consultant (now Experience Cloud Consultant) |
| Exam Number: | Community-Cloud-Consultant |
| Exam Format: | Multiple-select, Multiple-choice |
| Real Exam Qty: | 65 (60 scored + 5 unscored) |
| Exam Price: | USD 200 |
| Related Certifications: | Salesforce Certified Administrator Salesforce Certified Platform Administrator |
| Certificate Validity Period: | Maintenance required with seasonal releases |
| Available Languages: | Japanese, English |
| Exam Duration: | 105 minutes |
| Passing Score: | 65% |
| Sample Questions: |  |
| Exam Way: | Online (proctored) or at a testing center (Kryterion) |
| Pre Condition: | Salesforce Certified Administrator or Salesforce Certified Platform Administrator credential is a prerequisite. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/experiencecloudconsultant |
Salesforce Community-Cloud-Consultant Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Templates and Themes | 10% | - Theme configuration - Template selection and customization |
| Branding, Personalization, and Content | 15% | - Personalization techniques - Content management - Branding and styling |
| Administration, Setup and Configuration | 25% | - Search configuration - Page and component configuration - Moderation and reputation - Workspace configuration |
| Adoption and Analytics | 5% | - Analytics and reporting - User adoption strategies |
| Experience Cloud Basics | 8% | - Terminology and concepts - Key features and functionality |
| Customization Considerations and Limitations | 7% | - Customization best practices - Limits and limitations |
| User Creation and Authentication | 13% | - Login and registration - Authentication options - User provisioning |
| Sharing, Visibility, and Licensing | 17% | - License types and capabilities - External sharing model - Guest user visibility |
Your Salesforce Certified Community Cloud Consultant Questions, Fully Answered
Salesforce lists the following prerequisites for the Salesforce Certified Community Cloud Consultant: Salesforce Certified Administrator or Salesforce Certified Platform Administrator credential is a prerequisite..
Verify the current requirements on the official certification page before registering.
The Salesforce Certified Community Cloud Consultant blueprint is organized around these main domains:
- Branding, Personalization, and Content (15%)
- Templates and Themes (10%)
- Adoption and Analytics (5%)
Additional domains follow in the official outline; our bank covers the complete set.
Per the latest exam information, the Community-Cloud-Consultant exam contains 65 (60 scored + 5 unscored) questions and allows 105 minutes minutes. The software and online engines let you rehearse under those exact conditions.
Clear and confirmed. If you fail the corresponding exam within 60 days of purchase, send your failure score report to our support email together with a scanned copy of your enrollment slip — the official Score Report PDF must reach us within two days of the exam date. Once confirmed, we process the full refund within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Alternatively, exchange your product for two others of equal value at no cost.
Upon successful payment, our system automatically emails the product to your mailbox — typically within about a minute — with an instant download link on screen. If nothing arrives within two hours, check your spam folder and contact us. From the date of purchase you hold a 365-day service warranty: our IT colleagues check update information every day, and whenever the bank is revised, we send you the download email for reference. Renew beyond the year at a 50% discount.
Currently, the Community-Cloud-Consultant exam requires a passing score of 65%, and the registration fee is USD 200. Both figures belong to Salesforce and can change, so confirm them on the official site when you book.
Match the tool to your habits. The PDF version suits paper lovers: read online or print out for handwritten practice. The software version suits Windows users: interactive and functional, it reminds you of good study methods and easy memorization — and it remembers your mistakes after each session, prompting repeated practice until they stick. The online version carries the same functions to every operating system and device, so you can read, write, and recite anytime, anywhere. Whichever you choose, every answer is expert-verified, customer service is online 24/7, your information stays secret under a strict protection system — no advertisement emails — and returning customers enjoy loyalty discounts.
Salesforce Certified Community Cloud Consultant Sample Questions:
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
- A. Guest Accessto the Support API
- B. Question-to-case
- C. Web-to-case
- D. Email templates
Correct Answer: A,C 🗳️
Universal Shipping want to notify their Community Moderators when a member post more than one file to the communitywithin a 15 minute window and if more than 5 files are posted to the community within 15 minutes then their account will be frozen. How would this requirement be implemented?
- A. It is not possible to moderate files in a Community
- B. Using a Content Rule in the Community Builder
- C. Using a Content Rule in the Community Manager
- D. Using a Rate Rule in the Community Builder
- E. Using a Rate Rule in the Community Manager
Correct Answer: E 🗳️
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT Visible to all partner Community users. What should the Salesforce Admin do to fix this problem?
- A. Create a Knowledge article and make it visible to the appropriate channel.
- B. Add the Global Header permission set to all Community users.
- C. Edit the Partner Community profile so that the Knowledge tab is visible.
- D. Update the Admin profile so that the Knowledge tab is visible.
Correct Answer: A 🗳️
One of the features of Salesforce Communities is being able tonest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?
- A. Level 1 = 25, Level 2 = 15, Level 3 = 10
- B. Level 1 = 35, Level 2 = 10, Level 3 = 15
- C. Level 1 = 20, Level 2 = 20, Level 3 = 20
- D. Level 1 = 10, Level 2 = 15, Level 3= 20
- E. Level 1 = 25, Level 2 = 10, Level 3 = 10
Correct Answer: E 🗳️
Universal Containers have asked you to help them set up their Salesforce Community and one of their requirements is to make Reports and Content available to members. What Community licence type(s) would you recommend? [Select 2]
- A. Partner Community
- B. Salesforce
- C. Customer Community
- D. Customer Community Plus
- E. Salesforce Community Content
Correct Answer: A,D 🗳️
