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EMC E20-918 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Trust, Security and Compliance | 20% | - Data protection and privacy - Identity and access management - Risk management and security controls |
| Service Design and Management | 15% | - Service lifecycle management - Automation and orchestration - Monitoring, reporting and optimization |
| Organizational and Governance Planning | 20% | - Roles and responsibilities - ITaaS governance model - Policy and compliance framework |
| Discovery, Assessment and Evaluation | 20% | - Business and IT alignment - Current state analysis - Gap analysis and requirements gathering |
| ITaaS Planning and Design | 25% | - Service level management - Architecture and infrastructure design - Financial modeling and chargeback - Service catalog definition |
EMC IT-as-a-Service Expert Exam for Cloud Architects Sample Questions:
1. A large health insurance company has a mature ITaaS implementation. They have developed a SaaS claims filing application for use in their internal telephone claims center.
Last month, a decision to sell policies through independent insurance agents was approved by the Board of Directors. As a result, claims data must be made available in the offices of the independent insurance agents.
Which body has the responsibility of defining data access to the independent insurance agents?
A) Architecture Committee
B) Board of Directors
C) Services Governance Committee
D) IT Strategy Committee
2. An enterprise is beginning its journey to IT-as-a-Service (ITaaS), and has retained a Cloud Architect to assist them. An assessment of their current environment has already been completed and a gap analysis has been done.
What should the Cloud Architect recommend to determine if business activities are aligned with strategic vision?
A) A Controls Matrix
B) A Balanced Scorecard
C) ITaaS Organizational Readiness Assessment
D) Right-Sourced Workloads
3. Refer to the exhibit.
You have been hired to assist with a migration to an ITaaS environment. The company has offices
in Atlanta, Dubai, and London, with 5000, 2000, and 3000 employees, respectively. A data center exists in each location, and most services have been virtualized. Messaging services are provided locally to the user.
You have just performed an assessment of the environment. The results are shown in the exhibit.
The CIO is interested in closing one of the data centers and migrating some or all of the services to a public cloud service provider (CSP). Any services that do not get migrated to the CSP will be hosted at one of the other two data centers. Network latency averages 8 milliseconds between the Atlanta and London offices, and 10 milliseconds between the London and Dubai offices. Traffic between Atlanta and Dubai is routed through London.
The eCommerce application is external facing and is hosted at all three data centers. Atlanta services 50% of the users in North and South America. London services 40% of the users in Europe and Asia. Dubai services 10% of the users in Africa and Australia.
You have tentatively chosen a CSP that is housed in Frankfurt, and would have access to 3 Gb/s of network bandwidth to the facility. The CSP's service levels are as follows:
-RPO: 4 hours -RTO: 1 hour -Availability: 99.995%
Your recommendation is to close the Dubai data center over a one-year time horizon.
What migration strategy would you recommend for the services that are currently hosted in the Dubai data center, and why?
A) Messaging and eCommerce to the public cloud; CSP can support availability and bandwidth requirements for both applications
B) eCommerce to the public cloud; Messaging to Atlanta; CSP cannot support the bandwidth requirements for Messaging, and latency will be less from Atlanta
C) eCommerce to the public cloud; Messaging to London; CSP cannot support the bandwidth requirements for Messaging, and latency will be less from London
D) Messaging to the public cloud; split eCommerce between London and Atlanta; CSP cannot support the availability for eCommerce
4. A regional accounting and analytics firm headquartered in Seattle, WA has built a profitable business selling a portfolio of financial services to several large local enterprises. The company's flagship applications process large volumes of enterprise-internal financial data within IT operations.
Recently, the firm has established small remote offices in Hong Kong, Seoul, and Beijing to grow in the Far East.
The business is critically dependent on its data processing capabilities, and recognizes the need for ITaaS transformation. They are seeking guidance on a suitable IT governance model.
What type of model should you recommend, and why?
A) Hybrid by location and application, to eliminate silos and promote growth
B) Centralized at headquarters, to maximize security and minimize compliance risk
C) Federated by application, to ensure creation of customized services for each application
D) Distributed by geography, to address different regional regulations
5. A software company recently entered into a cooperative development agreement with four global companies to develop control software for a manufacturing business. The software development team will use a development environment that includes ADA compilers and MySQL hosted by the manufacturer.
Which service delivery model should the manufacturing company use?
A) Platform-as-a-Service
B) Infrastructure-as-a-Service
C) Application-as-a-Service
D) Software-as-a-Service
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: A |
