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HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) spill resistant keyboard
B) HP DuraFinish
C) business-rugged magnesium chassis
D) HP DisplaySafe frame

2. Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost. Which product line should you offer?

A) HP Thin Clients
B) HP EliteBook Folio 1000
C) HP ElitePad
D) HP Business Desktops

3. What can you find at MyHPSalesGuide.com? (Select three.)

A) specific pricing
B) support phone numbers
C) product selection help
D) supplies and accessories
E) training exams
F) product specifications
G) cashback guides

4. What is the value behind wireless hot-spots?

A) having a low data plan
B) easily set up and shares an Internet connection across WiFi-enabled devices
C) ability to print from anywhere
D) ability to hot capture a document on the spot

5. How do HP PPS Solutions go way beyond the product?

A) by offering the only real mobile solution out there
B) by giving sales professionals tools to sell, like myhpsalesguide.com
C) by offering mobility, security, manageability, value for money, and reliability
D) by deploying an HP Eco Desktop Suite

Solutions: