IBM M2010-727 : Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1

M2010-727 real exams

Exam Code: M2010-727

Exam Name: Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1

Updated: Aug 27, 2026

Q & A: 53 Questions and Answers

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IBM M2010-727 Exam Syllabus Topics:

SectionObjectives
Cloud & Service Management Solutions- IT Service Management (ITSM) capabilities
  • 1. Incident, problem, and change management concepts
    • 2. Service desk and workflow automation
      - Monitoring and APM solutions
      • 1. Application performance monitoring basics
        • 2. Infrastructure monitoring concepts
          IBM Cloud Value Proposition- Business value messaging
          • 1. Cost optimization and operational efficiency
            • 2. Risk reduction and compliance support
              - Competitive positioning
              • 1. Integrated service management advantages
                • 2. Hybrid cloud differentiation
                  Sales Methodology- Solution selling approach
                  • 1. Mapping solutions to business outcomes
                    • 2. Identifying customer pain points
                      - Engagement and positioning
                      • 1. Stakeholder alignment
                        • 2. Value-based selling techniques
                          IBM Cloud and Smarter Infrastructure Overview- IBM Cloud portfolio positioning
                          • 1. Cloud computing concepts and service models
                            • 2. IBM hybrid cloud strategy overview

                              IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:

                              Question 1

                              Which of these best describes the IEM Lifecycle Management and the IEM Security & Compliance Solutions?

                              A. Two separate bundles of individual IEM (BigFix) modules, plus some additional solution-specific endpoint management capabilities.
                              B. Two IBM products.
                              C. Two pieces of technology in the same product.
                              D. Two single IEM (BigFix) modules that solve customer's endpoint management challenges.


                              Question 2

                              Where is the one place where Business Partner Sellers an find presentations, pricing details, links to demonstrations and white papers on IBM APM?

                              A. The IBM sales kit on PartnerWorld
                              B. The IBM Service Management Connect site
                              C. The Tivoli RFE community
                              D. The new C&SI Landing page


                              Question 3

                              How will the addition of Fiberlink and the MaaS360 solution ultimately benefit IBM & the IBM portfolio?

                              A. IBM will be able to provide more mobile solutions to clients.
                              B. IBM will expand the vision of Enterprise Mobility Management and begin to provide clients with the choice of delivery model for endpoint & mobility management --- On-premise OR SaaS.
                              C. IBM can put more emphasis on Mobile First.


                              Question 4

                              How does Text Analytics in Log Analysis help users?

                              A. It is used a lot to extract meaningful text from unstructured documentation, and technotes.
                              B. Text Analytics provides the ability to apply complex context sensitive grammar
                              C. All of the above.


                              Question 5

                              Why IBM's SCI Analytics portfolio?

                              A. Built on IBM's Big Data platform
                              B. All with a common interface with a cohesive set of capabilities
                              C. All of the above
                              D. It is extensible through Insight packs
                              E. Three key capability areas, predict, search, and optimize.


                              Solutions:

                              Question 1
                              Answer: D
                              Question 2
                              Answer: A
                              Question 3
                              Answer: C
                              Question 4
                              Answer: C
                              Question 5
                              Answer: C

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