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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management and Service Delivery | - Service and Case Tracking
|
| Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
| Fundraising and Engagement | - Donor Management
|
| Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Program and Service Management | - Program Lifecycle Management
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor. Which report type does the system admin need to use to create the requested report?
- A. Opportunities with Partial Soft Credits and Contacts
- B. Accounts with Contact Roles and Household
- C. Opportunities with Contact Roles
- D. Contacts with Relationships
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A consultant wants to view an interactive graph of a donor's key relationships. Which feature available in Nonprofit Cloud should the consultant use?
- A. Flexcard
- B. Contact Profile
- C. Actionable Relationship Center
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A nonprofit wants all Apex error messages to be sent to a specific system admin. How should the consultant configure NPSP to send error notifications only to this admin?
- A. Change the profile for all users except the specific admin to something different than system admin.
- B. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- C. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- D. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
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A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load is successful?
- A. Disable Data Validation Rules.
- B. Temporarily disable TDTM Trigger Handlers.
- C. Create an Apex Test Class.
- D. Deploy a Custom Apex Class with TDTM.
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A nonprofit wants to manage incoming donations, and provide a portal for its constituents and staff members.
The nonprofit also wants to create a new web experience for constituents. Which solution should a consultant recommend?
- A. NPSP with Program Management Module
- B. NPSP with Experience Cloud
- C. NPSP with Account Engagement
- D. NPSP with Accounting Subledger
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