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HP HP2-I15 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: HP Business Personal Systems Overview | - Fundamentals
|
| Topic 2: Customer Needs and Selling Strategy | - Sales Skills
|
| Topic 3: HP Solutions and Features | - Product Features
|
| Topic 4: Sales Scenarios and Applications | - Practical Scenarios
|
HP Selling HP Business Personal Systems Hardware 2020 Sample Questions:
Question 1
How does HP Sure Recover help customers in the case of a breach?
A. It checks the device image via the Manageability Integration Kit plug-in for Microsoft' SCCM before deploying across a fleet to recover time.
B. It restores their machines quickly and securely to the latest image.
C. It checks the network firewall and recovers the local firewall after a breach.
D. It recovers lost programs, office files, photos, videos, and user files.
Question 2
Your healthcare customer has overburdened IT staff and Inadequate IT resources, but they have a growing need to migrate their devices from Microsoft Windows 7 to Windows 10. Which HP Daa5 explanation is correct and relevant to this customer?
A. HP DaaS provides security and additional software to monitor the health of your PC, with reduced costs as all reporting is done automatically.
B. HP DaaS is a complete solution that combines hardware, support, proactive management, and services for every stage of the device lifecycle to optimize IT assets and resources.
C. HP DaaS is a complete solution that includes migrating from Microsoft Windows 7 to Windows 10 on all existing PCs.
D. HP DaaS is a solution that combines hardware and premium same-day support, proactive management, and services for every stage of the device lifecycle.
Question 3
What ate some of the HP Lifecycle Services benefits? (Select two.)
A. proactive security and management of qualified HP and 3rd party PC devices
B. IT asset and budget optimization
C. installation and management of servers, networking equipment, printers, and all software for your devices
D. advanced security policy management for all endpoint devices manufactured by HP
E. proactive replacement of HP batteries and hard drives before they cause downtime
Question 4
What are the major differences between the experience age and the information age?
A. The experience age is about people working together, in the same office, with better technology, to solve shared problems.
B. The experience age is centered around the experiences people have while learning, including which school they attended and how it prepared them for future work.
C. The experience age is about how the VR technology is changing our lives and our experiences.
D. The experience age is centered around experiences, smart technology, and efficiency, with people working anywhere, at any time, often in shared offices or cafes.
Question 5
Why would you recommend HP Installation Services?
A. to ensure the customer receives user-ready devices at specific locations that includes unpacking, PC setup, and basic configuration
B. to be able to facilitate the move to Microsoft Windows 10
C. to enable easier implementation of endpoint devices with the latest Microsoft and HP software solution updates already installed
D. to ensure the customer receives great service and support for the duration of the device lifecycle, including installation
Solutions:
| Question 1 Answer: B | Question 2 Answer: B | Question 3 Answer: A,E | Question 4 Answer: D | Question 5 Answer: A |
