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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Retail Industry Landscape | 25% | - Customer experience optimization - Retail operational challenges - Inventory and workforce management |
| Hospitality Industry Landscape | 25% | - Front and back-of-house operations - Efficiency and revenue management - Guest experience and service flow |
| Consultative Sales Approach | 25% | - Value proposition development - Needs assessment and discovery - Objection handling and closing techniques |
| HP Retail and Hospitality Solutions Portfolio | 25% | - POS systems, kiosks and digital signage - Software, security and service offerings - Hardware, peripherals and mobility solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. What is HP SureStart?
A) BIOS protected with a cloud-based manufacturer golden copy
B) Browsing security
C) Embedded self-healing BIOS
D) Password recovery
2. What does long lifecycle mean for the majority of HP Engage platforms?
A) Up to 3-year manufacturing + 3 years of service and spare parts
B) Up to 3-year manufacturing + 5 years of service and spare parts
C) Up to 5-year manufacturing + 5 years of service and spare parts
D) Up to 5-year manufacturing + 3 years of service and spare parts
3. Which screen sizes are available for the HP Engage One Pro? (Select three.)
A) 15.6 inches
B) 23.8 inches
C) 14 inches
D) 19.5 inches
4. Which options are offered by HP Engage Express across the world? (Select three.)
A) 6.6-inch display with Ingenico Moby 5500M
B) Countertop or pedestal
C) Integrated printer
D) Screen sizes
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: A,B,D | Question # 4 Answer: B,C,D |
