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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Competitive Positioning | - HP differentiators
|
| Printing Solutions and Services | - Security and document workflow solutions
|
| HP Imaging and Printing Portfolio Overview | - Overview of HP printing solutions
|
| Customer Needs and Sales Positioning | - Understanding customer printing environments
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
What is one objective of researching customer industries prior to making sales calls?
- A. to uncover industry secrets
- B. to develop core expertise in the customer's industry
- C. to develop an understanding of regulatory issues for that industry
- D. to uncover contacts in related businesses
Correct Answer: C 🗳️
What is a key reason that HP monochrome LaserJet print quality is better than that of competitive products?
- A. higher fuser temperatures
- B. smoothest gray ramp
- C. HP ColorSphere toner
- D. HP Scalable Print technology
Correct Answer: B 🗳️
Why is it important to understand the subtleties involved in the use of color in documents?
- A. Because certain colors cost more to print than others do
- B. Because some colors change when printed on certain types of media
- C. Because HP printing devices are unable to reproduce some colors
- D. Because colors connote different meanings to people in various cultures
Correct Answer: D 🗳️
What is a new capability the imaging and printing convergence has brought to imaging and printing workflow?
- A. distributing hard copies of documents by hand
- B. printing booklets
- C. scanning to email
- D. printing and then copying documents
Correct Answer: C 🗳️
At what percentage does the use of color in printed communication increase readership?
- A. 50%
- B. 100%
- C. 75%
- D. 25%
Correct Answer: C 🗳️
