2021 Realistic Verified Slack-Certified-Admin exam dumps Q&As - Slack-Certified-Admin Free Update
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NEW QUESTION 25
Andrew is a Workspace Owner and head of HR for a government agency in Munich, Germany. As the head of HR, he manages all aspects of human resources in order to create an engaged workforce and resilient organization.
The HR teams use a variety of technologies, and leadership is implementing a new integrated tool to improve collaboration and productivity. While the tool has many benefits, the adoption rate has been slow due to a lack of internal awareness.
Andrew wants to convince leadership that he needs internal Slack advocates who can lead and support co- workers through the transition. He has a few people in mind who he would nominate as Champions.
Which options appropriately describe Champions? (Choose all that apply.)
- A. They model best practices, and they can rally the team toward common goals.
- B. They identify and implement key use cases for the tool and modify them over time to improve the team's workflows.
- C. They are Slack Administrators, so they have the correct permissions to help the company manage change.
- D. They actively communicate and promote transparency to reinforce the purpose and value of the tool.
Answer: B
NEW QUESTION 26
Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
How should Asher respond to this request?
- A. Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
- B. Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.
- C. Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
- D. Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
Answer: B
NEW QUESTION 27
The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
The marketing director has the following needs:
* There is an urgent marketing idea that must be prioritized in tomorrow morning's planning meeting.
* The 10 team members are the only ones attending the planning meeting.
* The 10 team members need to be notified before the meeting.
Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?
- A. Use @here and @channel to notify the entire channel of the change.
- B. Send a separate direct message to each of the 10 team members notifying them of the change.
- C. Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow's team meting.
- D. Post a message to #marketing-discussion, without notifying anyone.
Answer: C
NEW QUESTION 28
What are the main benefits of Workflow Builder? (Choose all that apply.)
- A. Developers and engineers can easily automate efficiencies in their development.
- B. Templates are available for download.
- C. Non-developers can easily automate business processes.
- D. It supports integration with various third-party apps for easy data transfer between services.
Answer: A,B
NEW QUESTION 29
Large Inc has a number of apps pre-approved in the App Directory for their teams to use, but their admins want to nominate a group of "App Approval Ambassadors" in addition to their Workspace Owners. These
"Ambassadors" will be responsible for reviewing and approving or denying apps in a #plz-app-request channel.
How can the Org Admin ensure that these "Ambassadors" are able to most efficiently approve or deny apps?
- A. Promote the "Ambassadors" to Workspace Admins in Slack.
- B. Promote the "Ambassadors" to Workspace Owners in Slack.
- C. Add the "Ambassadors" as "selected members or groups" to manage Approved Apps.
- D. Have the "Ambassadors" conduct app review in the channel, using emoji to alert the Admins to whitelist the app.
Answer: D
NEW QUESTION 30
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking question:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)
- A. Archive the channel and create a new channel to eliminate the noise.
- B. Encourage employees to direct message the HR team with question:s and confidential information.
- C. Limit the posting permissions to Org Admins, plus specific people.
- D. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
Answer: C,D
NEW QUESTION 31
Amy is an Org Owner on an Enterprise Grid plan.
A workspace Admin informs Amy that a confidential file has been uploaded to a public channel by mistake.
Amy needs to remove the file and determine who has downloaded it.
What should Amy do to accomplish this goal?
- A. Using MDM, disable file downloads and then use session management to see who was logged in and downloaded the file.
- B. Using a third-party eDiscovery app, delete the file and use data exports to determine who downloaded the file.
- C. Using Slack Enterprise Key Management (EKM), revoke key access for the file, and review the EKM logs to see who downloaded the file.
- D. Using an integrated Data Loss Prevention (DLP) solution, delete the file, and then review the Audit Logs API to see who downloaded the file.
Answer: C
NEW QUESTION 32
Anastasia is an Org Owner on the Enterprise plan. In the Sales Workspace, Anastasia has noticed a large drop in the percentage of views in public channels.
What should Anastasia do next?
- A. Provide additional learning and host a Slack day.
- B. Ask the Sales team to react with :eyes: when they have read a message.
- C. Identify the most active members and ask them to post more in public channels.
- D. Instruct Sales managers to use more @channel's and @here's in their announcements.
Answer: A
NEW QUESTION 33
The Sales team at Large Inc is having trouble figuring out the role Slack should play in their work day. The Sales team travels often and prioritizes time with customers. They don't have a lot of time to attend training.
Which two of the four strategies would help increase adoption on the Sales team? (Choose two.)
- A. Survey the Sales team to understand what currently makes their job difficult and determine which apps/ integrations and workflows to prioritize.
- B. Send out a weekly email campaign for two months to use Slack with the warning that Slack access will be denied to anyone that joins Slack after the two-month email campaign is finished.
- C. Install the Salesforce app in the Sales workspace immediately, as this is the number one integration for Sales teams using Slack.
- D. Run a campaign promoting the Slack mobile app, so the Sales team understands the value of mobility and persistent communications.
Answer: A,D
NEW QUESTION 34
Which TWO statements are true about workflows? (Choose two.)
- A. Workspace Owners and Admins can view all published workflows created by members of their workspaces.
- B. To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
- C. It is not possible to create a custom workflow for your team in fewer than five clicks.
- D. It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
Answer: A,B
NEW QUESTION 35
A user with a claimed email domain tries to create a new workspace. The user is redirected to the Enterprise Grid org's workspace directory and is asked to join an existing workspace or contact the Grid Org Owners for more details.
True or False: Claiming relevant domains for your Enterprise ensures that all workspaces are subject to the organization's Grid policies, such as message retention, SSO/security settings, and eDiscovery/archiving.
- A. True
- B. False
Answer: B
NEW QUESTION 36
When advising team members on the best practices of threading, what should you tell them is an effective way of using threads?
- A. To add responses such as "thank you" or "I'm looking into it" without cluttering the channel needlessly
- B. To use slash commands without disturbing the rest of the channel members
- C. To make multiple discussions in the same channel easier to follow
- D. To ensure that others in a channel will be notified of new messages
Answer: C
NEW QUESTION 37
Big Corp uses an IdP (Identity Provider) to manage access for its members to its Plus plan on Slack. Their security team wants to make sure members will be automatically deactivated when they leave the company.
Which of the following must be true to ensure that members are automatically deactivated?
- A. The IdP must support deprovisioning via SCIM.
- B. Each member's access must be set to expire after 90 days.
- C. The member must not be a Workspace Admin or Owner.
- D. The member who is leaving the company must have left all channels.
Answer: C
NEW QUESTION 38
An IT administrator at Watch Corp is responsible for launching Slack to the company. The security team has outlined the importance of keeping all applications on all devices updated to the latest version.
How should the IT administrator roll out Slack?
- A. Install the Slack Desktop App to all of their employees' machines, disabling automatic updates.
- B. Install the Slack Desktop App to all of their employees' machines, allowing automatic updates.
- C. Send an announcement to the company, communicating the steps for how to download and update the Slack app, and outlining why it is important for the security team.
- D. Propose that users only use Slack in a browser, so employees only have to worry about updating their browser.
Answer: B
NEW QUESTION 39
The Customer Support team for Large Inc is now using Slack to access the tools and information they need to help customers quickly.
As an Admin, what should you do to set them up for success? (Choose all that apply.)
- A. Allow everyone on the Customer Support team to approve and install the apps they need.
- B. Organize and name channels in a way that makes information, procedures, and policies easier for people to find.
- C. Approve and install apps to integrate their support tools with Slack.
- D. Streamline an incident management workflow.
Answer: B,D
NEW QUESTION 40
Marianne, an Org Admin, hears feedback that it's difficult for her members to find channels. She regularly receives requests in the #help-slack channel from members who accidentally created duplicate channels because they weren't aware there was already a channel on a certain topic.
Which action should Marianne's team take first to address the problem?
- A. Standardize and communicate channel naming conventions.
- B. Change her workspace settings to allow all members to archive channels.
- C. Encourage members to add a channel purpose and topic.
- D. Restrict new channel creation to admins only.
Answer: D
NEW QUESTION 41
Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food
& beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?
- A. Single-channel Guest with deactivation time in six months
- B. Member with no deactivation time
- C. Multi-channel Guest with deactivation time in six months
- D. Member with deactivation time in six months
Answer: A
NEW QUESTION 42
Nicole manages the global onboarding for new hires at her company.
Each time a user joins the company, Nicole ensures they have the correct training materials to get started on their team. She has noticed that new hires are posting in announcement channels on their first day. Hiring is quickly increasing. Nicole has her largest new-hire group starting next week, and an even larger one the week after.
What should she do to ensure she doesn't have to manage incorrectly-posted messages and to ensure she can manage the large number of new hires?
- A. Use Workflow Builder to welcome teammates to channels with automatic onboarding messages, including a link to "How to use Slack" guides.
- B. Email a "How to use Slack guide" to new hires before they start.
- C. Create a custom Slackbot response that welcomes teammates to channels when the words "new hire" are used in Slack.
- D. Create a "How to use Slack guide" and post it in all of the team-specific channels so that the new hires see it.
Answer: A
NEW QUESTION 43
A 5,000-employee company with multiple international offices is planning to launch Slack to its entire organization. Their goal is to increase collaboration and build a stronger company culture. The CIO is hesitant to allow members to upload custom emoji to Slack, but she doesn't want to burden her Workspace Admin team with requests for custom emoji uploads.
Which solution addresses the CIO's concerns?
- A. Prior to launch, pre-load a set of custom emoji voted on by a council of leaders, and do not allow anyone to request customer emoji uploads.
- B. Do not allow any custom emoji creation to minimize the risk of members uploading inappropriate imagery.
- C. Allow all members access to upload custom emoji, but communicate and document the appropriate emoji use and uploads.
- D. Restrict custom emoji uploads to Workspace Owners and Admins, and do not allow anyone to request custom emoji uploads.
Answer: D
NEW QUESTION 44
Jason, an Org Owner on the Enterprise Grid plan, wants to enable additional mobile security features for users who have unmanaged devices.
Which of the following mobile security features is available to Jason?
- A. Block message copying and the downloads
- B. Restrict access based on IP
- C. Block Workspace access
- D. Make VPN mandatory
Answer: A
NEW QUESTION 45
Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?
- A. Slack members can only access Slack when on the corporate network.
- B. Slack data is stored on your company's servers.
- C. Workspace Admins can see all direct message content at any time through the Admin console.
- D. Slack data is encrypted at rest and in transit.
Answer: D
NEW QUESTION 46
A company has recently implemented Slack, and many teams have started to use it instead of email. Admins want to help members be more productive in Slack without overwhelming them with too much training.
Which of the below would be the most effective way to increase members' productivity in Slack?
- A. Train everyone on how to create Slack integrations.
- B. Connect tools they are already using, like Google Calendar or Box, to Slack.
- C. Allow employees to install social apps, like Giphy, that will help attract new Slack members.
- D. Show employees how they can request new apps to be installed in Slack.
Answer: D
NEW QUESTION 47
Large Inc is launching Enterprise Grid. They have decided to create a workspace for each line of business, and one workspace for social channels. Members are assigned to two workspaces, but are allowed to join other workspaces if they want to.
What is the main benefit of this Grid design?
- A. Members experience less context switching when they are given the chance to access several workspaces.
- B. Workspace Administration is centralized and therefore presents less of an opportunity for breaches in org- wide policy and process decisions.
- C. Workspace Administration efforts can be distributed to representatives from each line of business who know the needs of their business unit best.
- D. There is no added benefit to this Grid design because the Workspace Admin and member experience is the same regardless of how many workspaces you create.
Answer: C
NEW QUESTION 48
Anna, a Workspace Owner, has decided to restrict channel creation in her workspace to Workspace Admins only. This will allow her and the other Workspace Admins to enforce channel naming conventions.
What are two best practices Workspace Admins should follow in this scenario? (Choose two.)
- A. Appoint other members of their workspace to help with the workload.
- B. Keep up to date on all channel naming conventions to accurately process requests.
- C. Create a process for channel requests.
- D. Prepare for a decrease in workload since channel requests will need to be processed less frequently.
Answer: B,C
NEW QUESTION 49
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