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Who should take the MB-240: Microsoft Dynamics 365 for Field Service Exam
The MB-240 Exam certification is an internationally-recognized certification which help to have validation for those professionals who are keen to make their career in 10 domain. Candidates for this exam should be familiar with work order lifecycle, capabilities for billing accounts, requirement groups concepts and the technologies. Candidates should have some hands-on experience with resource scheduling optimization, schedule board implementation dispatch work orders. It is good for these candidates:
- Fresher
- IT Professional
Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx
Microsoft MB-240 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Field Service Mobile and Customer Experience | 20% | - Mobile app configuration
|
| Work Order Management | 25% | - Manage work orders lifecycle
|
| Schedule and Dispatch Work | 20% | - Resource scheduling
|
| Manage Inventory and Assets | 15% | - Inventory management
|
| Configure Dynamics 365 Field Service | 20% | - Configure Field Service settings
|
