2024 Easily pass MB-240 Exam with our Dumps & PDF Test Engine
MB-240 PDF Pass Leader, MB-240 Latest Real Test
Microsoft MB-240 certification exam is designed for Dynamics 365 Field Service Functional Consultants who have a deep understanding of the Dynamics 365 Field Service application. Microsoft Dynamics 365 Field Service Functional Consultant certification exam tests the candidate's proficiency in configuring, managing, and implementing Dynamics 365 Field Service solutions. MB-240 exam is intended for individuals who work with customers to identify their business needs and implement solutions that meet those needs.
NEW QUESTION # 92
You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users.
The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing up in the scheduling assistant.
You need to update bookable resource records based on the provided scenarios.
Which address type should you use with each scenario? To answer, drag the appropriate address type to the appropriate scenario. Each address type may be used one, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 93
Your company uses Dynamics 365 for Field Service.
The company's inventory clerk goes to the bin location for electrical switchesand discovers there are none instock. However, the Field Service Inventory shows a quantity of one.
In which order should the required fields be entered to adjust the inventory tothe correct amount? To answer,move the three appropriate actions from the list of actions to the answer area and arrange them in the correctorder.
Answer:
Explanation:
NEW QUESTION # 94
You are a new Dynamics 365 for Field Service Administrator for a manufacturing firm.
Your manager has asked you to configure the system to enable scheduling for maintenance of equipment at customer sites. It is against company policy to dispatch resources to sites with known issues such as credit or safety holds. Many site visits may require more than one technician to be sent for the repair.
Which resource scheduling component should be used for each task? To answer, drag the appropriate resource scheduling component to the appropriate task. Each resource scheduling component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
Answer:
Explanation:
NEW QUESTION # 95
Your company is currently using a fixed duration for a job type while scheduling work orders. This causes cascading delays, resulting in lower utilization of the resources.
To address this issue, you propose the use of predictive work duration (powered by Al) to help provide more realistic durations.
You need to advise the management team on the factors dispatchers can use to predict the duration of any given booking or requirement.
Which three factors can be used? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Customer (service account)
- B. Incident Type
- C. Customer Agreement
- D. Time- related changes
- E. SLA
Answer: A,D
NEW QUESTION # 96
You are implementing Microsoft Dynamics 365 Field Service for your organization.
You are about to finalize the updates to booking statuses. The booking statuses, and corresponding Field Service Status values are:
You want technicians' time entries to be generated every time they update the booking status.
Which two steps must you set up to ensure the time entries are correctly generated? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Set the Time Entry Generation Strategy setting to Auto-Generate from Booking Timestamps
- B. Set the Timestamp Frequency setting to Per Booking Status Change
- C. Set the Timestamp Frequency setting to Auto-Generate from Booking Timestamps
- D. Set the Time Entry Generation Strategy setting to Per Booking Status Change
Answer: A,B
NEW QUESTION # 97
Your customer wants to give its clients the ability to book appointments and track their technicians. They will do so using Customer Experience homepages.
You need to set this up for your customer.
Which two actions do you need to perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Create a Field Service portal.
- B. Set Track My Technician and self-scheduling options to Yes in the customer portal settings.
- C. Create the Customer Experience homepages in the Administrative settings.
- D. Ensure the resource's image has been uploaded.
Answer: A,B
NEW QUESTION # 98
A customer service agent fails to solve a customer's issue over the phone.
The agent needs to converted the case to a work order in order to schedule a technician visit.
What is required to successfully convert a case to a work order?
- A. Work Order Type
- B. Incident Type
- C. Customer Asset
- D. SLA
Answer: B
NEW QUESTION # 99
You have configured Microsoft Dynamics 365 Customer Voice, along with Dynamics 365 Field Service.
Your manager wants to add the customer's First Name, Last Name, and Work Order Number to the survey.
In which two survey elements can you add these variables? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Footer text
- B. Post-survey message heading
- C. Section description
- D. Survey header
Answer: B,C
NEW QUESTION # 100
You are configuring settings related lo booking status.
You have the following booking status;
1. Arrived On Site associated with the Field Service status In Progress
2. Repair associated with the Field Service status In Progress
3. Completed, associated with the Field Service status Completed
You need to anticipate what will happen when a technician updates their booking status on their Field Service mobile app Which two scenarios will happen by default? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point
- A. No timestamp is created for Repair as the associated status is still in progress This is followed by a new timestamp when the booking status is updated to Completed
- B. A timestamp is created for Arrived On Site
It is then overwritten by a new time stamp when the booking status is updated to Repair &s the associated status is still in progress. This is followed by a new timestamp when the booking status is updated to Completed A timestamp is created when the booking status is updated to Arrived On Site. - C. By default a timestamp is created only when a booking status change results in a Field Service status change.
- D. By default a timestamp is created with every booking status change.
Answer: A,C
NEW QUESTION # 101
You are a Dynamics 365 for Field Service Administrator.
You install and configure Connected Field Service with Azure IoT Central. Several of your connected devicessent alerts back to Dynamics 365 and work orders were created. However, the work orders were not sent backto Azure IoT Central.
You need to resolve the issue.
Which Action should you take to resolve the issue?
- A. Create an IoT Command in Dynamics 365 to trigger an update in IoT Central.
- B. Create an IoT action in Dynamics 365 to trigger an update in IoT Central.
- C. Configure the Microsoft Flow When a work order is created in Connected Field Service, update IoT Central.
- D. Configure the Dynamics 365 workflow When a work order is created inConnected Field Service, updateIoT Central.
Answer: C
NEW QUESTION # 102
You are implementing Microsoft Dynamics 365 Field Service for a company. The company has several repeatable services that it performs as work orders. You need ensure that you can automatically add services and tasks on word orders.
Which feature should you implement?
- A. Service Task Type
- B. Work Order Type
- C. Incident Type
- D. Business Process Flow
Answer: C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/configure- incident-types
NEW QUESTION # 103
You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant.
You notice the Schedule Assistant always sets the Default Radius to 25 KM.You need to have the schedule assistant Default Radius set to 50 Miles.
Which two options should you choose? Each correct answer presents a complete solution.
- A. Set the Default Radius Unit to Miles under Field Service Settings, Work Order/Booking section.
- B. Set the Default Radius Value to 50 under Scheduling Parameters.
- C. Set the Default Radius Unit to Miles under Scheduling Parameters.
- D. Set the Default Radius Value to 50 under Field Service Settings, Work Order/ Booking section.
Answer: A,C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/field-service/configure-default-settings
NEW QUESTION # 104
Drag and Drop Question
Contoso, Ltd. wants to understand how the out-of-the-box statuses for work orders coordinate with the automated processes included with Dynamics 365 Field Service.
Which actions below are associated with which processes? To answer, drag the action statement to the appropriate automated process. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 105
You are implementing Dynamics 365 for Field Service.
Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it could be start of day from the company's site or during the middle of the day from an existing work order.
You need to provide them with the settings they need to properly configure so the closest resource is found when using the schedule assistant.
What should you suggest?
- A. Update the filter on the Scheduler core tool tips view.
- B. Update the Starting Location to Organization Unit within Schedule Board Settings.
- C. Update the Load Default Filters on the Schedule Assistant.
- D. Update the Resources Synchronization Timeout (in sec) setting within the Schedule Board Settings.
Answer: A
Explanation:
https://learn.microsoft.com/en-us/dynamics365/field-service/universal-resource-scheduling-for- field-service
NEW QUESTION # 106
You are a field service technician. You need to supply a fan belt for a compressor at a customer site. When checking the stock in your van you realize your fan belt inventory is showing 0.
You need to initiate a transfer from the stock at the home office.
Which two fields must you use to complete the transfer of stock? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Source Warehouse
- B. To Location
- C. From Location
- D. Destination Warehouse
Answer: A,D
NEW QUESTION # 107
Your organization is planning to use Microsoft Azure IoT Hub to manage the IoT devices which monitor the temperature of the cold storage.
You need to install the Microsoft Dynamics 365 Connected Field Service solution with Azure IoT Hub.
Which Azure security role is a prerequisite to the installation?
- A. Dynamics 365 Administrator
- B. Account Administrator
- C. Cloud Device Administrator
- D. Application Administrator
Answer: A
NEW QUESTION # 108
A field technician is completing a job and getting ready to drive to the next job. The dispatcher needs to provide the technician with driving directions.
What should the dispatcher do?
- A. On the work order form ribbon, click Get Driving Directions.
- B. Select a work order from any view. On the ribbon, click Get Driving Directions.
- C. From the schedule board, right-click the scheduled work order and select Get Driving Directions.
- D. From the schedule board, click Actions and select Get Driving Directions.
Answer: D
NEW QUESTION # 109
You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets.
You install Connected Field Service and set up Azure IoT Central, but it seems no alerts are being received in Dynamics 365 for the devices.
You need to find the issue and resolve it.
Which action should you choose?
- A. Register the device in Dynamics 365 Connected Field Service.
- B. Create the IoT Connected Device connection role to link devices to customer assets.
- C. Configure the Create CFS alerts from IoT Central within Microsoft Flow.
- D. Configure the Create CFS alerts from IoT Central Workflow within Dynamics 365.
Answer: C
Explanation:
https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/cfs-iot-central- alerts
NEW QUESTION # 110
You are a Dynamics 365 for Field Service administrator. Your company only uses contractors as Bookable Resources. The contractors are not licensed Dynamics 365 users.
The scheduling team books work orders to resources based on location. The team provides you with scenarios because many resources are not showing up in the scheduling assistant.
You need to update bookable resource records based on the provided scenarios.
Which address type should you use with each scenario? To answer, drag the appropriate address type to the appropriate scenario. Each address type may be used one, more than once, or not at all. You may need to drag the split bar between panes or scroll to view the content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 111
You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment.
Work performed on certain types of backhones, trenchers, and excavating equipment requires differentattributes to be identified for proper work order assignment and scheduling.
Which two characteristics are valid? Each correct answer presents a complete solution.
- A. Approval Status
- B. Certification
- C. Rating Value
- D. Skill
Answer: B,D
NEW QUESTION # 112
As part of the Microsoft Dynamics 365 Field Service implementation, your company wants to track the time that technicians spend on work orders and other scenarios. The company wants to be able to report on utilization and billing.
You need to advise on the ways time entries can be created in Field Service.
What are three possible ways? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
- A. Automatically for Time-off requests
- B. Manually for Custom Business Processes
- C. Automatically tor bookings related to Custom Entities
- D. Automatically for bookings related to Cases
- E. Automatically for Work Order bookings
Answer: A,B,E
NEW QUESTION # 113
......
Career Path for Microsoft MB-240 Certification Exam-Passers
The successful candidates who get the passing score in the Microsoft MB-240 exam are eligible for different roles, such as:
- Data Analyst;
- Solutions Architect with the Internet of Things Skills.
- Field Service Engineer;
Payscale.com mentions that a Solutions Architect with the Internet of Things skills can get an annual salary of around $105k. Also, a Data Analyst can ask for an offer of $61k per year as stated by the same site.
MB-240 Dumps Ensure Your Passing: https://www.real4dumps.com/MB-240_examcollection.html
Valid MB-240 Test Answers & MB-240 Exam PDF: https://drive.google.com/open?id=1RVJVmO4h9mYcDE4Ubens5LXNqcnLvNYQ
